Focus on 1:1 Authentic Quality, 10%-25% Authentic Price.
Our brand “IHYPE” was established in 2004 and is dedicated in worldwide E-commerce business . IHYPE has an ongoing commitment to our customers around the world in providing an excellent customer experience and adding infinite value to all.
Sneakers&Hip-Hop Department was founded in 2017, which has been serving more than 50,000 customers all over the world. We have offices located both in New York and HongKong. All the shoes are overseas shippings from HongKong where our warehouses are based. We have incorporated with overseas shipping couriers for years and focus on choosing the fastest route to reach our customers.
We provide our customers TOP Quality Products (1:1 Authentic).
Shoes 1:1 Authentic quality, Boxes 1:1 Authentic quality
Double packaging to ensure safe shipping on the road
Offer “ Free Shipping and Free Return” Service to secure “Zero Risk”shopping experience
As efforts are ongoing, if at any time you have any questions or if you encounter an accessibility issue, please contact our Customer Service team for assistance. We will make all reasonable efforts to address your concerns. Thank you for choosing to shop with us!
We try every way possible to save our customers’ money as below:
(A).We do “Free Shipping”, so you don’t have to pay the “$35 Shipping Fee”
(B).We do “Free Return”, so you don’t have to pay the “$20 Return Label Fee” if you need a Return/Refund/Replacement, contact us, we’ll do it for you.
(C).We promise our customer a “Zero Risk” shopping experience, Our customers may ask for Refund within 7 days with NO Reasons if you are not satisfied with product, we understand you, and will be always be satay with you.
Pls.NOTICE: Our warehouse is located in Hong-Kong, It’s “Over-Sea Shipping”, item will take 7-10 days to arrive to your country, 3-5 days for your local post office to deliver to you. The total ETA Time is about 2 weeks.
What’s next after I have completed the payment?
Step 1. Once you have completed the payment, You should have received an Email stating that your order is being processing.
Step 2.You’ll receive the tracking number within 24-48 Hours via SMS+E-mail, tracking number would be available to use to search in system in 3-5 days due to all packages are not shipped directly from initial city, there is few days used to transit and do customs-clearance to get tracking numbers scanned & update into the system. so don’t be worried at the first 1-4 days if the tracking number not available to search in system.
If you do not receive it in time, you can contact us via email or WhatsApp to see what happened. Sometimes due to weekends or delay, tracking number generated later than expected. Your order will be delivered to your home within approximately 9 to 15 working days after payment. But sometimes it may take longer for various reasons. Please feel free to contact us, We’ll be happy to help you.